Terms of Service

1. Agreement to these Terms

By accessing or using elevarestudio.co(the “Site”), creating an account, or purchasing or using any product or service from us (the “Services”), you agree to be bound by these Terms of Service and by our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Site or the Services.

You confirm you are at least 18 years old and, if you are buying on behalf of a business or other entity, that you are authorized to bind it to these Terms.

2. What we offer

Elevare is a creative studio. Our current Services include the following. We may add, change, or discontinue offerings at any time.

• Launch Kit. A digital business-starter kit delivered electronically. Depending on the tier you buy, it may include a business plan, brand identity and voice guide, logo concepts, marketing copy, a social media kit, a 12-month financial model, a competitor landscape, and a downloadable PDF. Launch Kit content is generated with the assistance of artificial intelligence and may be refined by our team (see Section 6). It is delivered digitally, typically within minutes of purchase.
• Free Website / platform-fee program. We design, build, host, and run a website for an eligible business at little or no upfront cost, and earn a platform fee on the payments that site processes through Stripe (generally 10% on booking/deposit sites and 3–5% on simple-transaction/store sites). This program has its own Free Website Program Terms, which control for that program where they differ from these Terms.
• Scroll-Stopper Ads. Custom short-form animated advertisements, offered as one-time packages or a monthly subscription.
• Other creative services and digital goods we may offer from time to time, described on the relevant page at the time of purchase.

3. The platform-fee model

For the Free Website / platform-fee program, we are paid only through a platform fee taken on the payments your site processes. Key points:

• Payments run through Stripe on your own Stripe connected account. Our fee is collected automatically by Stripe as an application fee at the time of each transaction; you do not receive a separate invoice from us.
• You select your business model at sign-up, which sets your fee tier. We confirm the applicable rate with you before your site goes live.
• Stripe’s own processing fees are separate and are governed by your agreement with Stripe, not by us.
• The full details, including the 3-month revenue condition and eligibility screening, are in the Free Website Program Terms.

4. Billing, fees, and payment authorization

• All prices are in U.S. dollars and may change at any time. The price that applies is the one shown at checkout when you buy.
• Payments are processed by Stripe. By submitting a payment you authorize us and Stripe to charge your selected payment method for the amount shown, including any order-bump or add-on you select.
• Deposits. Some engagements are started with a deposit charged today, with the remaining balance charged automatically to your saved payment method when the work reaches launch. By paying a deposit you authorize that later balance charge.
• Subscriptions. Subscription products (for example, monthly ad plans) renew automatically each billing period until cancelled. You may cancel at any time; cancellation stops future renewals, and access continues through the end of the paid period. Except where required by law, we do not provide partial refunds for unused time.
• You are responsible for any taxes on your purchases and for any taxes owed on revenue your own business earns.
• You agree not to initiate a chargeback or payment dispute for a charge you authorized without first contacting us to resolve the issue. Fraudulent chargebacks may result in suspension of the Services.

5. Digital goods — refund policy

Except where a non-waivable law requires otherwise, and because our digital products are delivered instantly and cannot be returned once accessed:

• All sales of digital goods are final and non-refundable once the product has been delivered or made available to you (including the Launch Kit and its digital contents).
• Deposits for build work are non-refundable once work has begun.
• Subscription fees already charged for a completed or in-progress billing period are non-refundable.
• If you believe a charge was made in error or a deliverable was never provided, contact owner@elevarestudio.co and we will review it in good faith. Any accommodation we choose to offer is at our discretion and is not a waiver of this policy.

6. AI-generated output — important disclaimer

Some Services, including the Launch Kit, produce content generated with the assistance of artificial intelligence. You understand and agree that:

• AI-assisted output may contain errors, omissions, or inaccuracies, and may include figures, projections, market data, or claims that are estimates or illustrative only.
• The output is not legal, financial, tax, accounting, investment, or other professional advice, and is not a substitute for a qualified professional. You should independently verify any information before relying on it or acting on it.
• We make no guarantee of any business result — including any revenue, funding, ranking, traffic, sales, or other outcome — from the Services or their output.
• You are responsible for reviewing, correcting, and deciding how to use any deliverable, and for ensuring it is accurate and appropriate for your business before you rely on it or publish it.

7. Intellectual property and license

• Your Launch Kit output. On full payment, you receive a worldwide license to use the deliverables we generate specifically for you (for example, your business plan, brand assets, logo concepts, and copy) for your own business purposes.
• What we keep. We retain all rights in our underlying templates, prompts, tools, methods, code, design systems, and platform. Nothing in these Terms transfers those to you. AI-generated elements may be similar to output provided to others; we do not warrant that any AI-generated element is unique or free of third-party rights, and you are responsible for clearing trademarks and other rights before commercial use.
• Portfolio and showcase license.Unless we agree otherwise in writing, you grant us a non-exclusive license to display work we produced for you (and, for the Free Website program, your live site) in our portfolio, case studies, and marketing, and sites we build may carry a “Powered by Elevare Studio LLC” credit.
• You may not resell, redistribute, sublicense, or present our templates, tools, or methods as your own for resale.

8. Acceptable use

You agree not to:

• use the Services for anything unlawful, or for a business that is prohibited or restricted by Stripe or by applicable law;
• submit content you do not have the rights to, or that infringes, defames, or violates anyone’s rights;
• attempt to breach, probe, overload, scrape, or interfere with the Site, our systems, or our security;
• reverse-engineer or misuse our tools, or use the Services to build a competing product from our templates or methods;
• share account access or deliverables with unauthorized parties.

You are responsible for keeping your account credentials secure and for all activity under your account.

9. Third-party services

The Services rely on third-party providers — including Stripe (payments), Supabase and Vercel (hosting and data), Resend (email), Meta (social), and Anthropic (AI generation). Your use of those services through us may be subject to their own terms, and we are not responsible for their acts, omissions, availability, or fees. We do not store your full payment card details; Stripe handles card data as the payment processor.

10. Delivery timelines

Digital products are delivered electronically, typically within minutes. For build or custom work, any estimated dates are provided in good faith and are not guaranteed; delays can occur due to your response time, revision cycles, or scope changes.

11. Disclaimer of warranties

To the fullest extent permitted by law, the Site, the Services, and all deliverables are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory — including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty of accuracy, uptime, security, or results. We do not warrant that the Services will be uninterrupted, error-free, or that any output will meet your requirements or produce any particular outcome. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

12. Limitation of liability

To the fullest extent permitted by law:

• We will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, revenue, data, goodwill, or business interruption, arising out of or relating to the Services — even if advised of the possibility.
• Our total aggregate liability for all claims relating to the Services is limited to the amount you actually paid us for the product or service giving rise to the claim in the three (3) months before the event giving rise to the claim. For the Free Website program, the liability cap in the Free Website Program Terms applies instead.
• Nothing in these Terms limits liability that cannot be limited by law (such as, where applicable, liability for fraud, gross negligence, willful misconduct, or personal injury).

13. Indemnification

You agree to defend, indemnify, and hold harmless Elevare Studio LLC and its owner, members, and contractors from any claims, damages, losses, liabilities, and reasonable costs (including legal fees) arising out of or relating to: your business, products, services, offers, or claims; content you provide to us or publish using a deliverable; your use of AI-generated output; your violation of these Terms, of law, or of a third party’s rights; and taxes owed on your revenue.

14. Dispute resolution, arbitration, and class-action waiver

Please read this section carefully — it affects your legal rights.

• Informal resolution first. Before starting any formal proceeding, you agree to contact us at owner@elevarestudio.co and give us at least 30 days to resolve the dispute in good faith.
• Binding arbitration. Any dispute that is not resolved informally will be settled by final and binding individual arbitration, rather than in court, except that either party may bring an individual claim in small-claims court where it qualifies. Arbitration will be administered by a recognized arbitration provider under its consumer/commercial rules, and may be conducted by phone, video, or written submissions where allowed.
• Class-action and jury-trial waiver. Disputes will be brought only in your individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. You and Elevare each waive any right to a jury trial.
• Governing law and venue. These Terms are governed by the laws of the State of Connecticut, without regard to its conflict-of-laws rules. To the extent any dispute proceeds in court rather than arbitration, it will be brought exclusively in the state or federal courts located in Connecticut, and you consent to their jurisdiction.
• Time limit. Any claim relating to the Services must be brought within one (1) year after it arises, or it is permanently barred, to the extent permitted by law.
• If any part of this Section 14 is found unenforceable, the rest remains in effect; if the class-action waiver is found unenforceable as to a particular claim, that claim will proceed in court rather than arbitration.

15. Suspension and termination

We may suspend or terminate your access to the Services, with notice where reasonably practicable, if you breach these Terms, misuse the Services, or create legal or security risk. You may stop using the Services at any time. Sections that by their nature should survive termination — including fees owed, intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution — survive.

16. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the “Last updated” date and version above. Material changes will be posted here, and your continued use of the Services after a change takes effect means you accept the updated Terms. The version in force when you purchased applies to that purchase.

17. General

• Entire agreement. These Terms, the Privacy Policy, and any program-specific terms or separate written agreement you sign with us are the entire agreement between us for the Services and supersede prior discussions.
• Severability. If any provision is unenforceable, the rest stays in effect.
• No waiver. Our failure to enforce a term is not a waiver of it.
• Assignment. You may not assign these Terms without our consent; we may assign them to a successor or affiliate.
• Independent contractor. Nothing here creates a partnership, joint venture, employment, or agency relationship.

18. Contact

Questions about these Terms? Contact Elevare Studio LLC at owner@elevarestudio.co, 143 Dewey Avenue, Groton, CT 06340.