1. Information We Collect
When you use elevarestudio.co, we collect:
- Account information: Name, email address, and password when you create an account.
- Payment information: Processed securely by Stripe. We do not store credit card numbers on our servers.
- Usage data: Pages visited, timestamps, and referral sources for analytics purposes.
- Project data: Information you provide through project intake forms and revision requests.
2. How We Use Your Information
- To deliver purchased products and services.
- To process payments and send order confirmations.
- To communicate about your projects and account.
- To improve our website and services based on usage patterns.
- To send marketing communications (only with your consent; you can opt out anytime).
3. Data Storage & Security
Your data is stored securely using Supabase (hosted on AWS). All connections are encrypted via TLS. Passwords are hashed and never stored in plaintext. Payment processing is handled entirely by Stripe, a PCI-DSS compliant processor.
5. Your Rights
You have the right to:
- Access your personal data stored on our platform.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Opt out of marketing communications.
- Export your data in a portable format.
To exercise any of these rights, email elevarecreativ@gmail.com.
6. Cookies
We use essential cookies for authentication and session management. We use Vercel Analytics for privacy-friendly, anonymous page view tracking. We do not use third-party advertising cookies.
7. Data Retention
We retain your account data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days. Anonymized analytics data may be retained indefinitely.
8. Contact
For privacy concerns, contact elevarecreativ@gmail.com.