Getting this page ready.
Getting this page ready.
10%
of deposits
5%
of everything else
No setup fee. No monthly fee. No hosting bill. No domain bill. No charge for changes. Billing starts at your first sale, and if a month has no sales there is no invoice.
10%
of the deposits your site books
Money taken online to hold a booking. An appointment, a reservation, a call-out, anything where a customer pays a deposit in advance.
5%
of everything else your site takes
Shops, product orders, full payments, anything else paid for in full online.
Both rates apply to the same business. There is no band, no tier and no chooser: a payment is either a deposit that holds a booking, at 10%, or it is any other sale the site took, at 5%. A mobile mechanic who takes a $50 deposit to book a job and also sells a $40 part online is billed $5 and $2 that month. A retail shop that never takes a deposit only ever meets the 5% rate.
Neither rate touches money that did not go through the site. A customer books online, pays a $50 deposit and then hands you $150 on the day, in cash or on your card reader. We bill $5. The $150 you took in person earns us $0.00, we never see it, and it is not our business.
Example figures, not a real client.
A typical deposit
Deposits your site books a month
Everything else your site sells a month
10% of $1,250.00 in deposits, plus 5% of $250.00 in other sales.
The site takes no bookings and no orders all month. Your invoice: nothing. We do not send one.
This is the part people get wrong, usually because the last person who offered them a percentage deal wanted to sit inside their checkout. We do not.
Your customer pays you. The full amount lands in your own payment account on your own payout schedule, into your own bank. Nothing is deducted, nothing is held back and no money passes through us at any point.
After the month ends we work out the percentage from the sales the site made, and send you one invoice. It arrives with the underlying transaction list so you can check the number yourself. You pay it the way you pay any other supplier, and it is due 15 days after the invoice date.
If we cannot read a month’s transaction data for some reason, we do not guess and we do not estimate. We send no invoice until we can see the real figure.
100% of every payment your customers make goes to you. We are a supplier who sends you a bill.
Two things sit outside it. Ad spend is yours, because it is your money going to the ad platform. And a genuinely big custom build, like a native phone app or an unusual integration with software you already run, is quoted as its own project starting at $500. Everything short of that is a change, and changes are unlimited.
Not at signup, not at launch. Until the site makes money, you never get an invoice and you owe us nothing.
Three calendar months in a row with no sales through the site, and it ends on 30 days’ written notice. Any single sale resets the count to zero. At the end of the second empty month we write to you with a warning and an offer to help fix it.
Worth being clear about one thing that confuses people: those two rules start at different times. Billing starts at your first sale. The three-month clock starts at launch. So if you launch and sell nothing for three months, you are never invoiced and you are also on the clock. Both are true at once.
First missed invoice, we write to you and you have time to pay. Second one, we write again. Third one, we write a final time with the exact date the site would come offline and what it takes to avoid it. If all three notices pass, the site is replaced with a holding page. Nothing is deleted, your customer data is kept intact, and the domain is not sold, parked or handed to anybody. Every one of those notices is written by a person.
You can. You give notice, and how much notice depends on how long we have worked together. It is written into the agreement before you sign, and it is 30 days for anyone in their first six months.
You can buy it outright at any time. The price is whatever you owe us plus twelve months of fees, and once it is paid the domain transfers to a registrar account of your choosing and we help you move the site onto your own hosting.
Tell us about your business and we will tell you straight whether this works for you.