Getting this page ready.
Getting this page ready.
Three steps. Here is the whole sequence, the three things we need from you, when the site goes live, and the moment you first get a bill.
No card, no contract to sign today, no meeting. It starts with a form.
Fifteen minutes. A person reads it and writes back either with an agreement to sign or with an honest no.
You send us photos, prices and payment access. We build the site around your business, you tell us what is wrong, and we keep changing it until you approve it.
Your customers pay you, into your own account. Your first invoice from us arrives after your first sale, and never before it.
Step one
A form, not a phone call. It asks six things: your business name, what you sell and what you charge for it, your name, your email, your phone if you would rather we call, and anything else you want us to know. Fifteen minutes at your kitchen table.
A person reads it. Then we go and look at your business the way a customer would: your Instagram, your Google listing, your reviews, whatever site you have now. That is how a site gets built for your business specifically without you sitting through a discovery call.
If we are right for you, we write back with an agreement to sign and a list of what to send us. Your two rates are printed on that agreement before you sign it. If we are not right for you, we tell you that instead, and it will have cost you nothing.
Nothing is signed on the day you fill in the form. No card, no deposit, no commitment. The agreement is a separate step and it arrives later, with your own numbers on it.
Three things. This is the entire list, and it is the part of the job that only you can do.
Your work, your space, your team, your products. Phone photos are fine and they are usually better than stock. This is the one that holds builds up more than anything else.
Your service list or your product list, with prices, plus your hours. A rough list in an email is enough. We tidy it up.
That is a Stripe account. It is free, it is yours, the money lands in it, and you keep it if you ever leave us. If you do not have one we walk you through setting it up. Developer access lets us wire up your checkout and read what the site sold. It does not let us move your money, and we would not want the ability to.
We give you a build window when we start. The clock on it begins when those three things have landed, not on the day you sign up. We are not being difficult about it. We cannot photograph your shop for you and we cannot invent your prices, so a build with none of that in it simply waits. Most delays are one missing folder of photos.
Step two
Built for your business from scratch. No template, and no other client’s site with your logo dropped on it. If your booking page needs to ask a question nobody else’s asks, it asks it.
You see it before anybody else does. We send you a link, you go through it on your own phone, and you tell us what is wrong. The colour, the wording, the order of the services, a photo you have gone off, the deposit amount. We change it and you look again. There is no limit on that loop and there is no charge for it.
While it is being built we come back to you with questions. Usually they are small: which of these two photos, is this price right, do you take walk-ins. Answering them quickly is the other half of a fast build.
Nothing goes live until you say it goes live. The site sits on that private link until you approve it. If you do not like the first version, that is a normal outcome and we keep going. Changes are unlimited from the very first draft, not just after launch.
Step three
We register the domain, we pay for it, and the site runs on our hosting. There is no bill for either of those, now or later.
Your customers pay you. The full amount lands in your own payment account on your own payout schedule, into your own bank. Nothing is deducted, nothing is held back, and no money passes through us at any point.
Billing starts at your first sale. Not at signup, not at launch. Until the site makes money you never get an invoice and you owe us nothing.
After that, one invoice at the end of each month: 10% of the deposits the site booked, plus 5% of everything else it took. It arrives with the list of transactions it was worked out from, so you can check it line by line, and it is due 15 days after the invoice date. In a month with no sales there is no invoice at all.
Example figures, not a real client.
A typical deposit
Deposits your site books a month
Everything else your site sells a month
10% of $1,250.00 in deposits, plus 5% of $250.00 in other sales.
You get 100% of what your customers pay, every time. We send you a bill at the end of the month and you pay it the way you pay any other supplier. We are never sitting inside your checkout.
Cash, the card reader on your counter, phone orders, Venmo, Zelle. All of that earns us nothing, even from the same customer on the same day. We do not see your books and we do not want to.
Launch is not the end of the arrangement. It is the point where the percentage starts earning its keep.
New prices, new photos, a new service, a new page, a holiday promotion. You ask, it gets done, and it does not cost extra.
Raise a ticket any time. If the site is down or payments are broken we start on it within hours. Everything else we start on within days. Those are commitments about when we start, not promises about when it is fixed, because some causes sit with the host or the payment processor and not with us.
Posts, graphics, ads. We make them. You pay the ad spend to Facebook or Google, and we never mark that up.
Two things sit outside it. Ad spend is yours, because it is your money going to the ad platform. And a genuinely big custom build, like a native phone app or an unusual integration with software you already run, is quoted as its own project starting at $500. We tell you before we do anything, never after.
If we are not right for your business we will tell you, and it costs you nothing to find out.